We want to thank everyone who has contributed to the success and support of Appliance Dean. Our business has always grown steadily with a heavy emphasis on quality work and an unwavering commitment to customer service. In the past 5 few years, our business grew at an amazing clip averaging a 30% CAGR. In order for us to sustain this growth, we’re hiring and training a new team of excellent technicians and support staff. This much-needed expansion of our core team combined with the rise in the cost of goods, materials, and other operating expenses is why we have decided to increase our service trip/diagnostic charge to $85 effective Jan 1st 2022. The diagnostic cost will still be applied toward any approved repair estimate.
As always, we do not charge a service charge on top of our estimates (ie. Estimate is $185 + $85 svc charge on top = $270 total out of pocket) but rather we give credit towards any estimate for incomplete work orders (Jobs requiring a return visit with parts).
We apply the service charge credit towards any estimate for incomplete work orders. ((ie Estimate is $185 but a return visit is required so $185-($85 paid on the 1st visit) = your balance is $100))
If a repair can be completed on the first trip because we have all necessary parts the estimated total is the same as the total charge (ie. if the estimate is $185 the total is $185) unless future supplemental costs are required to address any other underlying issues.
If a repair estimate is declined by a customer after a diagnostic assessment is completed the $85 non-refundable trip/diagnostic charge will be collected at checkout.
We want to express how grateful we are for our customers who have supported our local, family-owned business over the years. And to our new customers, we haven’t yet met please rest assured that we are committed to providing consistent high-quality service to you no matter the appliance need. Thank you in advance for your flexibility with this new change to our service offering.
We service the following appliances:
Refrigerators
Washers
Dryers
Ranges (gas & electric), Stoves, Wall Ovens
Dishwashers
Down Draft Vents
Garbage Disposals
Microwaves
Hoods (built- in)
Wine Coolers
Ice Machines
Beverage Centers
We service the following brands:
Asko, Amana, Bertazzoni, Blue Star, Bosch, Broan, Dacor, Danby, DCS, Electrolux, Estate, Fisher & Paykel, Five Star, Fror, U-Line, Viking, Whirlpool, Wolf, Frigidaire, Gaggenau, GE, Hotpoint, Kitchenaid, LG, Maytag, Miele, Speed Queen, Scotsman, Sub-Zero, Thermador
Service suite:
Weekend Hours*
Same-Day Service*
In-Home Repair
Maintenance/Cleaning
30 day service guarantees (no +labor charge for recall visits)
90 Day part warranties (12 months with certain manufacturers)
7 day net accounts for B2B
100% Money back guarantee*
bundled product service agreements (coming soon)
*All bookings are subject to availability
Service Coverage Area